IT Outsourcing

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Every company has different requirements in terms of its technical fundamentals. The more complex the network, the more susceptible it is to interference. Therefore, a large company with several hundred jobs needs a different approach than a small agency with a manageable number of employees. Outsourcing your IT brings significant benefits in both cases.

Outsourcing is made up of the terms outside, resource, and using and describes a corporate strategy in which the company outsources individual tasks, subareas or even entire business processes to third parties.

So far internally provided services are now sourced from a specialized, external service provider. However, only secondary functions, ie tasks that the company needs to carry out its main activities, are outsourced.

A common form of outsourcing is IT outsourcing. In doing so, the company outsources its IT infrastructure to an external provider and thus no longer operates it itself. The external provider joins i.d.R. as external partner in appearance. The subject and duration of the service provision are governed by contracts.

Information Technology (IT) Outsourcing is the fully responsible transfer of IT functions and / or business processes with a high proportion of IT to legally independent - ie. external service providers over a defined period of time.

Often assets and staff on the service provider over (see Asset Transfer and / or Personnel Transfer). The quality of the contractually defined service is described by Service Level Agreements (SLA).

IT outsourcing includes the following dimensions:

  • By performance level ("what"): Infrastructure Outsourcing, Application Outsourcing, Business Process Outsourcing (BPO), or Business Transformation Outsourcing (BTO).
  • By scope ("how much"): Parts of functions / processes (Selective Outsourcing), Complete functions / processes (Total (IT) outsourcing)
  • By number of service providers ("who"): one service provider (single vendor outsourcing), multiple service providers (multi vendor outsourcing)
  • By location of service ("where"): in the country (onshore outsourcing), in the near abroad (nearshore outsourcing), overseas (offshore outsourcing)
  • By service recipient ("for whom"): for individual organizational units, for the entire organization
  • By location of customers (service users): worldwide (Global Outsourcing), regional (Regional Outsourcing), national (National Outsourcing), local (Local Outsourcing)

Advantages of Outsourcing

The benefits of outsourcing are obvious. By outsourcing the secondary functions, the company can concentrate on its core business, ie its own operational service provision. Another important point is the cost savings. It is created, for example, by reducing the investment in operating resources and eliminating the need for training for our own employees. In addition, external benefits can also give rise to tax benefits. The benchmark for rewarding outsourcing is at least 20% cost savings. Of course, there are also qualitative advantages in the external procurement. By opting for a specialized provider, which is almost always state-of-the-art, access to state-of-the-art technologies becomes possible. The task is thus fulfilled more efficiently and with higher quality. Not to be denied is also the fact that new business fields are (can) be opened by strategic partnerships.

 

Tailored IT outsourcing for your company

Whether a complete or partial IT sourcing for you and your company is an option, we will be pleased to clarify with you for a free consultation. We analyze the technical basics of your network and work out concepts for optimizing processes and services. You discuss with our expert IT consultants which EDP services from our extensive catalog of services fit your needs.

If you have any questions, don't hesitate to contact us. Contact

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